Securus Technologies has been making tremendous progress in the field of inmate communications since the time it started off in the year 1986. The company believes that the inmates should get appropriate communication services to keep in contact with their family members and friends outside. It ensures that they are not lost when they are released and can maintain their relationship without any hindrances throughout their tenure. Keep in close contact with friends and family members also ensure that the stress levels of the prisoners are reduced to a great extent. It helps in keeping them calm and productive as well as focused, which also helps in introspecting to lead a better life once they are released.
Securus Technologies has proven time, and again that technology is going to play a vital role in the correctional industry. One of the recent products that the company released is the video visitation service, which allowed the prisoners to talk to their loved ones while also seeing them. The video chat facilitated by the Securus Technologies mobile application is cost-effective as well when compared to the cost that the family members had to incur while traveling all the way to the prison facility. Securus Technologies is always working on adding new services to its product portfolio and also trying to find ways to increase the communication opportunities for the prisoners.
As a frequent user of the services offered by Securus Technologies, I feel that no other service better than what is provided by Securus Technologies exists in the industry as of now. The company offers smart products at an economical price and backs its services with responsive customer service. What more can one ask for? I have had a very positive experience using the inmate communication services provided by Securus Technologies, and I hope the company continues to provide such excellent services going forward as well.
Everywhere people are talking about Securus Technologies and its success. But I do not see it that way. I see that the customers of Securus Technologies are achieving success, making the company successful.
This company has always been focused on providing a number of safety solutions by making use of technology solutions. In this way, it has been able to keep the inmates, and their families, and even the parolees along with the community safe.
I know that Securus Technologies takes its work very seriously. Safety is now a part of the DNA of every employee here. This is why they have been extending an Open Invitation to their clients and the prospective customers for visiting their Knowledge Center. Securus Technologies is always bringing out some form of innovation in its products. This can be a new feature or even a new product or a new service. Now they would like their clients to know about this innovation so that they can use it in their operations and make the community a much safer place for all.
I am aware that the clients of Securus Technologies, who are primarily the jail as well as prison officials, are continuously giving them feedback about their offerings. And Securus Technologies takes this feedback seriously. Hence they incorporate this feedback into their product all the time.
Their clients have informed them how they were able to intercept a call that as between two siblings. The older one was telling, the younger one about answering while being asked any questions about some recent shooting. A lot of valuable information reached the authorities this way. Eventually, this helped in getting the case solved.
Lots of formal letters, emails and other forms of communication keep on reaching Securus Technologies all the time from their clients. These refer to various details of making use of their technology to solve cases.
Securus Technologies, based in Dallas, Texas, is an industry leader when it comes to a broad spectrum on criminal justice system technology. This includes technological solutions associated with general public safety, criminal investigation, corrections, and offender monitoring.
A newer type of technology from Securus Technologies is Video Visitation. Video Visitation is a technological solution that permits an incarcerated offenders friends and family members the ability to have remote visits. There are a variety of benefits being realized as the result of ever-increasing use of Securus Technologies Video Visitation.
One of the main benefits associated with Video Visitation is that it enhances institutional and public safety. A reality of managing a correctional facility is that security is at risk because of an in-person visitation system. Although correctional facilities do not necessarily eliminate in-person visitation when video technology is utilized, the number of in-person visits within an institution reduces. By extension, this enhances overall institutional security.
Another of the benefits associated with Securus Technologies Video Visitation is found in its contribution to permitting incarcerated people the ability to maintain important relationships while in prison or jail. Research reveals that the maintenance of key relationships while a person is incarcerated assists a person in making a smoother transition back to society when released. Visitation and the maintenance of relationships while incarcerated lowers the recidivism rate.
Finally, a benefit of the Securus Technologies Video Visitation solution is cost savings. In this day and age, correctional departments on the federal, state, and local levels face tight budgets. The costs associated with in-person visitation can prove to be significant when annualized.
With the introduction of the Video Visitation solution, the costs associated with visits between inmates and family or friends can drop from about $100 to $2.72 per visit. In addition, family members have to expend less money to be able to see an incarcerated loved one.
Securus recently announced an ambitious marketing campaign targeting the correctional department. Primarily, their plan seeks to promote video interactions between prisoners and their loved ones on the outside. The company intends to air a couple of commercials highlighting the importance of their innovative prison visitation application in the month of November 2016.
Works on Mobiles and PC’s
The Chairman and the CEO of the Securus had this to say about the much-anticipated launch. “Securus connects well over 16K visits every month. Courtesy of this connects, our consumers can communicate from their desktop or mobiles. That is in stark contrast to the users relying on the conventional approach of traveling to the prison physically.”
Fathers get a lovely chance to be with their sons and daughters this festive season. Incarcerated Moms can use the platform to help their young ones with their homework. The video chats serve as a constant reminder to the prisoners that people still love and care about them on the outside world.
Remote visitation is cherished for it can be done regularly. That is as opposed to the actual face to face meetings which take place on given dates only. One also stands to save a lot on the transport costs. They don’t have to queue for hours on end. “These are actually the main reasons behind the rise of the popularity of remote visits.” According to Smith, the CEO.
The figures and statistics speak volume for themselves. They include:-
- 178 US-based brands offering the video visitation powered by Securus
- 2 Million visits per year
- Over 100K visits via the mobile app
- Affordable visits costing $2.72 per call
About Securus Technologies
The headquarters of the firm are in Dallas, Texas. Securus currently serves 3,450 public institutions. They strive to make the world a safer place to live using their tech solutions. The company started in 1986, and as of today, it has invested over $600 million in their technologies and the accompanying patents. The CEO of the for-profit organization is Rick Smith. In 2004, the company merged with T-Netix and Evercom.